deleting contacts

SOLVED
Go to solution
LisaB62
Participant

Every time I get a notice to unsubscribe someone I go to the contacts and find them and hit action to delete. It always says "You can't do this action", however I believe it has actually deleted the contact.

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @LisaB62,

 

Thank you for reaching out to the Community! The message you are receiving is that you cannot undo this action, which means once a contact is deleted we can't restore it unless you manually upload the contact back into the account. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee

Hello @LisaB62,

 

Thank you for reaching out to the Community! The message you are receiving is that you cannot undo this action, which means once a contact is deleted we can't restore it unless you manually upload the contact back into the account. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar