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Ability to manually save a campaign

0 Votes

When making an edit change, the "Save" action button continues to be greyed out even after editing is done, re: unable to save change. Yet, if I go back in later, I discover that the change was effective. There is no way for the user to know this. I wasted an hour only to learn later that the change was effective. This is since the interface change

5 Comments
Frankie_P
Employee

Hi @ALGP_News

 

We apologize for any confusion this saving process may have caused! The good news is email campaigns do have an auto save feature which is why you are seeing your changes be effective. However, once the changes have been saved the "Save" button will gray out and remain gray until a single change has been made. Having the ability to manually save at anytime is a feature request we are in the process of collecting feedback on. In the meantime, as a workaround, when the Save button is grayed out we do recommend making a single change so the grey save button becomes blue and clickable. If we hear anything in the future regarding this feature request, we will update the thread. 

Frankie_P
Employee
Status changed to: Acknowledged
 
AnnetteF8
Rookie
I understand that CC has 'upgraded' the save protocol, and that it's usually not necessary to hit Save - our work is auto saved. However, I really miss hitting that Save button - it's so satisfying to do, knowing that I have finished work on an area and can confidently save my work. I doubt that this can be changed, but I just need to vent my frustration with this.
Caitlin_M
Administrator
Status changed to: Closed - Implemented

Autosave is active when creating an email but we have also added a manual save button to the editor. It will only appear after a change is made.

KatyM4
Rookie

We have been trying to update an invite/registration that we normally copy from one year to the other. Been doing this for a number of years. This year when we went to copy and update last year's (on which we made significant changes), last years was not there. Three of use have checked. 

So beginning from scratch, re-creating the landing page and getting mostly done with the registration form page, clicking Save caused the program to close on us. No changes on the registration page were saved. There was no auto save beyond the landing page. We could not find the registration form build anywhere. We were stuck rebuilding again. Now we are terrified, with a deadline past, that we will lose it again. 

What the heck? Can I trust this to complete the build? Will I see yesterday's work when I go in to complete the rebuild? Can I trust the site to properly register people for our event, if we can get the registration form completed?  

I need some serious help. 

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