Delete a contact from your account

NicholeS29 · ‎01-16-2023

I need to delete a verified email from our account and I am not given that option when I hover over the 3 dots next to the name.

Thank you

William_A · ‎01-17-2023

Hello @NicholeS29 ,

Make sure the verified address isn't being used as for the account's main contact email or billing email. If you're still not getting the option to remove it, you can call our general support for further assistance. Once they've confirmed security permissions live with you, they'll be able to administratively remove any verified addresses as requested.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-17-2023

Hello @NicholeS29 ,

Make sure the verified address isn't being used as for the account's main contact email or billing email. If you're still not getting the option to remove it, you can call our general support for further assistance. Once they've confirmed security permissions live with you, they'll be able to administratively remove any verified addresses as requested.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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Delete a contact from your account

Unable to delete an account email.

Account email address