Solved: Automated birthdays - Constant Contact Community

StevensonUniversity · ‎01-18-2022

We tried sending two unique automated birthday emails using two unique email lists. Unfortunately the emails sent to both lists meaning both groups received both birthday cards.

When I contacted support, Constant Contact said that this was a known issue, but I wanted to know if anyone had encountered this problem and found a workaround? Thanks,

Amanda_G · ‎01-19-2022

Hi @StevensonUniversity ,

I do apologize that you are experiencing this defect. Though we do not have a workaround at this time, this defect is currently under review by our engineering team. I have flagged it on your account, and I will have them follow back up with any workarounds or fixes they have for this.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Amanda_G · ‎01-19-2022

Hi @StevensonUniversity ,

I do apologize that you are experiencing this defect. Though we do not have a workaround at this time, this defect is currently under review by our engineering team. I have flagged it on your account, and I will have them follow back up with any workarounds or fixes they have for this.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Automated birthdays

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.