Automatically resend an email to contacts who don't open

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MelM81
Rookie
0 Votes

Can I make a correction in the body of the email for the resend?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MelM81 ,

 

Once the email is sent out, you won't be able to edit it. If you need to make an edit prior to resending to non-openers, you'll need to:

  1. copy the email
  2. make the edits
  3. make a list from the original's Did Not Open report
  4. schedule/send the edited version to that DNO list

If you've already scheduled an automatic resend to non-openers, make sure to cancel that prior to making the edited version.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @MelM81 ,

 

Once the email is sent out, you won't be able to edit it. If you need to make an edit prior to resending to non-openers, you'll need to:

  1. copy the email
  2. make the edits
  3. make a list from the original's Did Not Open report
  4. schedule/send the edited version to that DNO list

If you've already scheduled an automatic resend to non-openers, make sure to cancel that prior to making the edited version.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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