Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Bounced Other

SOLVED
Go to solution
LisaS106
Rookie
0 Votes

I have a contact the Bounced as other but when I look at the Engagement it shows she opened and clicked on the email. In fact, she emailed me directly asking a question about the event that was the topic of the email.

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST