Copying old email not working?

Help! I am trying to copy a past email as a template for our monthly newsletter. Nothing is copying over. 

Support is already closed for the day.

Is anyone else having trouble? Any workarounds?

I am thinking that some sort of product update has broken our design...

thank you!

4 replies
Best reply by DanP81

Hi @William_A  - yes, I spoke with tech support this morning. Our template was built with a previous generation tool. The latest update means it no longer work. Tech support help translate our template into the new builder, I am working to get it into fully usable form. FYI for anyone else running into the same problem!

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