Document will not save - Error message

[BarrettC9]

Anyone get this message when trying to save their work? ! Unable to save your document at this time. Thanks for any help

[William_A]

Hello @BarrettC9 ,

Please email us at communitysupport(at)constantcontact(dot)com with any answers to the following information:

• Are you using a VPN? If so, please try disabling the VPN. Which VPN program/service are you using?
• Try another network, if available - i.e. another wifi or switching to mobile data.
• What security program are you using? Does safelisting help?
• Are other computers affected, or just one?
• Are other browsers affected, or just one?
• If just one browser is affected, does incognito/private mode help? If so, please list the browser extensions you have active on your regular browser.

The reason why we need this information is to find a commonality between these reports and pinpoint what causes the error because it is not easily reproducible on our end.

See also:

Connectivity FAQ