Email Campaigns - Opens and Did Not Open Reporting Error

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PeterT4965
Marketing Legend
0 Votes

Email Campaigns > Reporting > Email Performance - Opens and Did Not Open numbers are reversely showing in reporting.

 

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1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @PeterT4965 ,

 

There had been very recent opens around the time of your post, so some of the UI's reporting needed an extra moment to update. The numbers are reflecting as UTD from my side when I look in your account. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @PeterT4965 ,

 

There had been very recent opens around the time of your post, so some of the UI's reporting needed an extra moment to update. The numbers are reflecting as UTD from my side when I look in your account. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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