Event registration email not sending

Sent email is confirmed however I'm not receiving the email for my test registration.

2 replies
Best reply by William A

HelloĀ @FirstNameL57983Ā ,

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Delivery can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. Here are someĀ general best practices for delivery.

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It's best toĀ set upĀ self-authenticationĀ since you have your own domain, and something I strongly advise all customers with their own domains do.

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If you'd like to learn more about safelisting, and what it entails:

Safelisting domains in a security system

Safelisting email addresses in an email client or security system

Ā 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worthĀ speaking with one of our Delivery agents.

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