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03-16-2025
11:43 PM
I would like to know how I can tag someone in my post if I don’t know them personally, if I’m not their follower, or if I’m unsure of their exact profile since there are many people with the same name.
This question is particularly relevant when I want to express gratitude in a social post.
Thanks!
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Social Media Marketing
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03-17-2025
12:40 PM
Hello @TaniaH ,
If you're using our Instagram social inbox tool, then you'd need to know the Insta user's full handle / username, and simply type that out with the @. So, for example, you wouldn't be doing @ John Doe, you'd be doing @JohnDoe'sUsername123. Please keep in mind that since we aren't the native Instagram platform, we wouldn't be able to pull up suggestions for a type-ahead, you'd need to know the exact username you're tagging.
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William A
Community & Social Media Support
