Is there a way to identify people who have not opened my last two newsletters? I can see who did not open any one newsletter, but how to find those who didn't open the last two, or three? I know I could export the names of those who didn't open the last one, and the second to last one, merge the two lists and find those who were in both. But then I'd have to manually search for and delete those names? Lots of work! I'm hoping there's an easier way. Any ideas?
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Hello @ColeT ,
You can also setup a segmentation with the criteria of Contact Activity > Did Not Open > Specific Email, and include an AND condition with another of the same criteria for the other email.
You can further manage this segment by adding it to a new list made purely for this deletion process, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.
Hello @ColeT ,
You can also setup a segmentation with the criteria of Contact Activity > Did Not Open > Specific Email, and include an AND condition with another of the same criteria for the other email.
You can further manage this segment by adding it to a new list made purely for this deletion process, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.
Based on the linked instructions from my earlier comment, you'll want to remove from list the contacts that you still want to keep. The final link provides instructions on making sure you delete the contacts you want off of your account, prior to deleting the list. This way you avoid the contacts remaining if they're on other lists.
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