Solved: Malfunction in Campaign Text Colors - Constant Contact Community

AndrewW01963 · ‎04-16-2022

When I change the type size or change bold/ital, etc in my text box, it works correctly as it has for over a decade of using CC. But just tonight, when I change the text color, the background color in a different box changes. Then I have to go thru two steps to change the unwanted background color back. Meanwhile I am unable to change the text color.

I assume CC techs are making some kind of 'improvement' in the middle of the night as usual? You will be able to identify the source of the problem by checking what 'improvements' were being made overnight and matching them to the time stamp on this message minus about 1 hour.

Please correct this. Thanks!

Zoe_H · ‎04-16-2022

Hello @AndrewW01963,

Thank you so much for bringing this to our attention! We are currently aware of this and are actively getting it fixed. In the meantime, please try our workaround and when this happens. Start by saving the campaign, exit it and reenter. That should allow you to make the changes you need properly. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎04-16-2022

Hello @AndrewW01963,

Thank you so much for bringing this to our attention! We are currently aware of this and are actively getting it fixed. In the meantime, please try our workaround and when this happens. Start by saving the campaign, exit it and reenter. That should allow you to make the changes you need properly. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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