Omit emails from a send?
Hi all -
Several years ago, I was with another mass marketing service provider that had a tool that allowed you to include your list of recipients, but also include a list of emails you want to exclude from the full list. For example: You send an email inviting 500 people to a reception. You have a list of the 500 who are invited, but you want to omit those 150 people who are already registered. With my previous service, you could upload a list of the 150 who are registered and the system could omit those emails from the list of 500 people for that specific email. Is there an option/way to do that in CC? I asked CC about this several (maybe 5) years ago and was told it was a feature they were working on. Just curious if anyone knows or can share insight.
Thanks!
2 replies
Best reply by William_A
Hello @AngieB994 ,
You can go about this a couple different ways. Either by using segmentation or by making a secondary list and removing the unwanted contacts.
For your segmentation, just set the criteria to:
- On List: your 500-membership list
- AND
- Not on list: your 150-membership list
Then just send to the segment.
For the secondary list variant:
- Go to your 500-member list
- Select All, Actions > Add to list > Create new (give it some obvious name like "Reduced Size List" or "Excluding Pre-Registers List") > Add
- Go to your 150-member list
- Select All, Actions > Remove from list > Reduced Size / Excluding Pre-Registers List
Now you can send the email to that smaller list.
