Re: Be a Marketer: Ask Dave!

Hello @user7422180 ,

Based on what you're describing, the Lite plan would be a good plan while you're starting out. That way you get acclimated to the system, and are able to do the basics - like emailing your customers. As you get more experienced, and would like to do more complicated contact and email management, then you may want to look at some of the Standard plan's features, or even Premium if you start getting into a position where you want particularly advanced automation path setups, SMS marketing, specialty ads, and search engine optimization (SEO).

For a breakdown of the available plans, their pricing at the 5k-10k contact tier, and what features they include, make sure to check out our main Pricing Comparison page.

For other general billing info, make sure to check out our Community's Billing FAQ.

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I'd recommend following along with this article when you're creating your first email.

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

Our Community also has resources under the Get Help and Resources tabs at the top, particularly for the Expert Advice page and Onboarding Hub pages.

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well. This resource library is also available via the Help tab at the top of your account.