Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

SEC Compliance

SOLVED
Go to solution
DanD6347
Rookie
0 Votes

Our compliance team is suggesting that Constant Contact does not meet the archiving standards to be SEC Complaint which requires 5 years of detailed campaign distribution info. The compliance director referenced the Constant Contact Knowledge Base link below:

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6205-how-long-is-reporting-data-sav...

 

However, when I login to our company's Constant Contact database - all of our information is stored for longer than 5 years (since the inception of our CC usage). 

 

Can someone please let me know if the 3 years quoted in the Knowledge Base is correct or incorrect? I would think Constant Contact would want to meet the needs of any organization that required 5 years of storage for SEC requirements. 

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @DanD6347 ,

 

If you have questions regarding legal elements, I'd recommend speaking with our legal team - legal(at)constantcontact(dot)com . 

 

You can still export contact data for emails from further back than 3 years ago, which I was able to confirm by testing in your account:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @DanD6347 ,

 

If you have questions regarding legal elements, I'd recommend speaking with our legal team - legal(at)constantcontact(dot)com . 

 

You can still export contact data for emails from further back than 3 years ago, which I was able to confirm by testing in your account:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST