- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have SMS and not used it.
I am looking to see if someone can text you back with SMS.
Example time changes of appointments or needs to communicate?
If it can’t do this I may unenroll. I need an interactive chat (1:1) but also send texts to as needed to clients
Solved! Go to Solution.
- Labels:
-
SMS Text Marketing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @KathrynT5 ,
If you need to go back over how the SMS tool works, I'd recommend this overview article. The SMS tool doesn't support 1:1 conversations and interactions, nor particularly custom responses like appointment change requests.
If you need the SMS addon removed, our Billing team can assist.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @KathrynT5 ,
If you need to go back over how the SMS tool works, I'd recommend this overview article. The SMS tool doesn't support 1:1 conversations and interactions, nor particularly custom responses like appointment change requests.
If you need the SMS addon removed, our Billing team can assist.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
