Segments -- does it ever work?

[SoniaShah]

I am trying to use segments. But it doesn't seem to work. I've narrowed it to a specific test: I have 1 list called Test List I create a segment "on list" "Test List" The segment should be just a copy of Test List.....but it's not. I know there was a problem with segmentation last fall. Is it still broken?

[William_A]

Hello @SoniaShah ,

If you're having issues with your segmentation, please call our general support for live troubleshooting, and to securely provide example contacts that should be matching the set criteria.