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JF4NY
Rookie
‎07-21-2022 12:09 PM
0 Votes
‎07-21-2022 12:09 PM

Frustrating as I only want to link to Instagram but wonâ t let me without going through fb that only links to wrong Instagram account

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1 ACCEPTED SOLUTION
Caitlin_M
Administrator
Administrator
‎07-22-2022 11:18 AM
‎07-22-2022 11:18 AM

Hi @JF4NY. When connecting an Instagram account to your Constant Contact account, you will need to sign in to your personal Facebook account. This will not give us permission to post on your personal account and is only used to access the Facebook page connected to the Instagram account. You will need to make sure the Instagram account you are looking to connect is:

 

1) An Instagram business page

2) Connected to the Facebook business page

 

You will also need to ensure your personal Facebook account has administrative access to the business page.

--

Caitlin M.
Community Manager

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1 REPLY 1
Caitlin_M
Administrator
Administrator
‎07-22-2022 11:18 AM
‎07-22-2022 11:18 AM

Hi @JF4NY. When connecting an Instagram account to your Constant Contact account, you will need to sign in to your personal Facebook account. This will not give us permission to post on your personal account and is only used to access the Facebook page connected to the Instagram account. You will need to make sure the Instagram account you are looking to connect is:

 

1) An Instagram business page

2) Connected to the Facebook business page

 

You will also need to ensure your personal Facebook account has administrative access to the business page.

--

Caitlin M.
Community Manager
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