Suggestion for Resend to non-openers
After selecting the date and time to resend an email, and hitting confirm, a confirmation pops-up. I suggest changing the “Send” button to “Schedule.”
“Send” implies the email will be sent soon as you click ”Send,” when it actually means it will be sent on the date and time you’ve specified.
5 replies
Best reply by William Alkhest
In that case, I think I'm a bit confused on what the request is for. If you're sending the initial email right away, it’ll ask you to confirm that you want to send it right away. If you're scheduling the email ahead of time, it'll confirm you're wishing to schedule the email. The RSNO isn't the one asking to be sent right away, it's the initial email altogether.
When setting up the automated RSNO, it has a blue Confirm, not a "send" button. For example:
Are you able to confirm that the wording of the "Send" vs "Schedule" changes on your end, based on what you select for the initial email sendout?
