Uploading Contacts from Excel File
5 replies
Best reply by William A
Hello @PlasterC9 ,
Can you confirm that all the contacts have an email address, and that there are no duplicates? Can you also confirm if they are all 100% brand new contacts, and not contacts that already exist in your account? Do you only have one column devoted to email addresses?
Unless you explicitly DELETE the column in whatever program you use for your spreadsheet, the file will still contain "blank" data for previously-filled cells, which will then force our system to read. If you're having trouble truly deleting the empty cells, you can copy-paste the cells with actual info into a fresh file, and that will generally cause the program to not recognize the empty cells when saving your file.
