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Vimeo Video stalls at Thumbnail Loading

DawgStoreStaff
Rookie
‎09-08-2024 01:26 PM
0 Votes
‎09-08-2024 01:26 PM

I am using the video block and trying to link a Vimeo video (https://vimeo.com/1007273536?share=copy). The video is set to public by the owner. It stalls at "Thumbnail Loading". What is causing this? I don't have issues using YouTube videos.

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1 REPLY 1
William_A
Administrator
Administrator
‎09-09-2024 11:16 AM
0 Votes
‎09-09-2024 11:16 AM

Hello @DawgStoreStaff ,

 

Are you able to:

  • Use the explicit Share link that Vimeo provides, and does it let it generate the thumbnail as expected?
  • Use "Change Thumbnail" option to select image from library, and continue?
  • Manually link to the video by creating an image link?

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William A
Community & Social Media Support
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