Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
 

canceling a scheduled email

SOLVED
Go to solution
Coni
Rookie
‎07-30-2023 02:38 PM
0 Votes
‎07-30-2023 02:38 PM

How do you cancel an email ready to go out

Labels:
1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎07-30-2023 05:23 PM
0 Votes
‎07-30-2023 05:23 PM

Hello @Coni ,

 

The option to unschedule a scheduled email will display on the Campaigns page, as well as it More menu, after the email is in scheduled status. If the email is in Draft, Active (in the middle of sending), or Sent statuses, it can't be unscheduled.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎07-30-2023 05:23 PM
0 Votes
‎07-30-2023 05:23 PM

Hello @Coni ,

 

The option to unschedule a scheduled email will display on the Campaigns page, as well as it More menu, after the email is in scheduled status. If the email is in Draft, Active (in the middle of sending), or Sent statuses, it can't be unscheduled.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
May 01
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article