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OdeliaG
Rookie
‎01-17-2022 11:54 AM
0 Votes
‎01-17-2022 11:54 AM

I can't seem to add my personal fb account. I was able to connect my business account but would like the other one also. Can you help solve the problem?

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William_A
Administrator
Administrator
‎01-18-2022 11:21 AM
0 Votes
‎01-18-2022 11:21 AM

Hello @OdeliaG ,

 

Facebook does not allow connections to personal Facebook accounts, only business ones. Facebook does this predominantly as a safety measure for their users, and does not typically grant 3rd party access to their API for a personal account for any reasons. For additional information, I'd advise reaching out to Facebook's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎01-18-2022 11:21 AM
0 Votes
‎01-18-2022 11:21 AM

Hello @OdeliaG ,

 

Facebook does not allow connections to personal Facebook accounts, only business ones. Facebook does this predominantly as a safety measure for their users, and does not typically grant 3rd party access to their API for a personal account for any reasons. For additional information, I'd advise reaching out to Facebook's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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