After I answered your questions, your screen with boxes describing various services popped up along with a Contact Us box. All that's offered is Browse Knowledge Base, Ask the Community, Tweet @ Us, Call Customer Support (closed). I don't want to do any of those things and this page is annoying. Can't I just email somebody with my questions? I have an advisor who uses your service so I'm interested, but your introduction page makes me not want to use you.
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