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Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Not sure how to add this to my previous comment. One other feature that would be really handy is to assign access in the contact module to partcular lists. For instance, we work with a communications/media consultant. I want them to have access to the contacts on our media list but not ALL of our contacts. Toni
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Great question! A blocked bounce indicates that something on the receiving end is preventing the email from being delivered. Often this happens with addresses that are delivered to secure companies, like banks or schools but can happen to anyone. Companies are known to block all bulk sending IP addresses to prevent emails from coming through or even only have an "allowed" list that causes every other address to be blocked. Other companies will block any external email so there's a number of causes.
An easy solution would be to have the user whitelist Constant Contact's sending IP addresses in their email client. This would allow Constant Contact emails to be delivered to them. This FAQ has further directions as well as a list of IP addresses to allow.
We've got a great FAQ with more details and how to go about getting this contact's status resolved. Check it out!
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