In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/18) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Sorry for the delay in our response. I wanted to get an answer for you in regards to this question There have been some technology changes that have occurred on our system over the years that did play a factor in this decision. We have also seen that emails older than 3 years are typically not used by the majority of our customers. Both of these things went into the decision around the emails that would carry over into the updated experience. If you have campaigns and reporting that you wish to carry over into the new account, we are happy to discuss the options with you. In order to maintain security around your account, we would like to take that conversation offline so that no private information is shared in this public space. Please let us know if you want to talk with us further about this by emailing us at social_support(at)constantcontact(dot)com with a reference to this post, your account username, and the best way to contact you either via email or phone. Please include the best times to reach you if you prefer a phone call.
If there are any other questions, please let us know.
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