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The new way posting Social Media is HORRENDOUS. it takes longer, needs more steps, calendar is filled with posts that don't apply, i have to go to library and insert a thumbnail or create one Before my flyer would show up on the social media, I could ad a text and press OK. It went out at the same time as my emails. I recommend that before you launch a new way of doing something,, you keep the old, offer the new and let the customers decide which is user friendly for them. Or keep both options for those like myself who want as little steps as possible. thank syou
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After spending hours trying to create a flyer, I need to always call someone and spend MORE HOURS on the phone with them. I spoke with Kara today. She was extremely helpful. I did mention to her that she has to go slower, take the person step by step, and not rush ahead or give too much verbiage to someone who isn't tech savvy. Here were my comments to her: 1. I find your templates are the same, no matter the category. It's boring. everything is square and boxes. 2. Copy and paste was not working. Kara suggested I transfer my copy from a Word Document to Notepad and that kept my formatting. So now I know to use Notepad. 3. I changed background color and some of my sentences were blocked out and I couldn't get them to change font colors to be readable. 4. How to add a contact from Microsoft Outlook. That's where I keep my contacts. I want to update with new contacts and don't know how nor does it explain how from Microsoft Outlook. Kara is sending me the info. This needs to be a simple, user-friendly format for people who AREN"T TECH SAVVY. thanks for listening.... Gylian Solay
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