Does ANYONE know what is going on with support? The chat doesn't work - when you select the window to chat, it opens up the customer service page. I tried to login with another browser to chat, but it is making me confirm my login with an SMS authentication. I have been waiting over 40 minutes and haven't received the text. All this to talk to customer service about something else completely unrelated. I am now waiting on hold - it has been about 40 minutes. Is there anyone from support available?
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