About EmilyB1

EmilyB1 · ‎09-11-2018

Dear @ KathrynN5 and All: In our experience, when using the Legacy Editor copy-pasting from Word did not solve this problem. However, we find that the Third Gen Editor does support em-dashes. Hope this helps! Good luck!

EmilyB1 · ‎10-16-2017

We first posted about this two years ago. It is frustrating, to be honest. Especially frustrating to see CC staff continue to offer a solution which, according to feedback you've received from us and others, does not work.

EmilyB1 · ‎10-16-2017

Dear Constant Contact: Please note that this is not an acceptable solution. As we've pointed out before, it is not easy (takes about 50 keystrokes) and it does not work (displays incorrectly depending upon font, template, device). An em-dash is an essential punctuation mark in English. Other programs that rely on html are able to incorporate it. Why so hard?

EmilyB1 · ‎05-31-2017

Glad to know you are working on it.

EmilyB1 · ‎05-22-2017

I agree with those who have posted above. I resent the "idea forum/community." I especially resent the "badges" that I receive, as if I were a Girl Scout. Really. I pay for a service and need support. I also need an opporutnity to voice complaints. As small business people, we know we would never treat our customers this way.

EmilyB1 · ‎05-22-2017

Constant Contact: The welcome email that you send to our constituents is really subpar. It cannot be customized to reflect our brand, cannot be styled in the way an email campaign can. Why not? This just doesn't make sense to me. What would you think if you got this from a company you do business with? We rely on Constant Contact to communicate with a range of constituents. But I don't feel good about thier receiving this communication from us. (The notice we recently recieved indicating that Constant Contact will increase our costs by more than 10% makes me feel even less good about it!)

EmilyB1 · ‎03-27-2017

Shouldn't require a referendum, should it? Still, I vote "YES" for the em-dash, and all English language punctuation.

EmilyB1 · ‎03-27-2017

While it must be noted that 50 keystrokes in order to enter a common punctuation mark cannot be considered a "really easy" solution, we did try this for some time. However, we found it does not work reliably. It displays differntly and incorrectly depending upon the font and the devise being used to view the message (if using a template that adjusts for screen size). Constant Contact really needs to fix this.

EmilyB1 · ‎05-02-2016

This is a critical issue for us. We are issuing a press release and cannot properly represent the names of people and places in Hawai'i. The limitaiton makes us look backward. We urge Consant Contact to address this problem ASAP.

EmilyB1 · ‎12-09-2015

Good to know that there is a solution to this vexing problem. I would not call it "super easy" -- and it is imperfect, since it does not translate well for those receiving the text version.

About EmilyB1

Re: How Do I Add an Em-Dash to My Campaign?

Re: How Do I Add an Em-Dash to My Campaign?

Re: How Do I Add an Em-Dash to My Campaign?

Re: Welcome Email Needs Improvement

Re: Email Support

Welcome Email Needs Improvement

Re: How Do I Add an Em-Dash to My Campaign?

Re: How Do I Add an Em-Dash to My Campaign?

Re: Please support foreign characters

Re: How Do I Add an Em-Dash to My Campaign?

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