I too am having this trouble. I had not connected the dots as to why there is this glaring omission. Thanks for pointing it out. I, too, have been paying them for years. Will be switching to a competitor soon.
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There should be a way to "select all' from the list of bounced emails, in order to delete them. Ticking them off one by one is not an option when you have a thousand to do.
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Following the steps shown in Help, there is no way to 'select all' to delete bad email addresses. Seems one has to select each one, 1 by 1. So, I have to click almost 600 times??? this can't be by design.
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