The New Channel Manager

Channel Manager is designed to help you quickly add emails, social posts, and text messages to your marketing campaigns and stay organized! You’ll find it on the right side of your screen whenever you create an email, social post, or text in Constant Contact.

How does it work?

  • As you make an email, social post, or text message, you can add other content using the Add more button. This is helpful when you want a social post to promote your latest newsletter or upcoming event before you send out the RSVPs.

  • You can start from scratch or use our new content generation tools (featuring images from Getty Images). Enter a prompt for what kind of content you’d like to create, select which channels you want, and sit back while we generate different options for you.

    Tip: the more specific the prompt, the better the generated results will be!

  • Explore the results with previews and select what content would work best for you—or update your prompt to try something different. To add something, just hover over it and click Add. This will bring you back into the editor so you can make any finishing touches needed.

    Tip: Channel Manager will automatically group everything you add in a “multi channel campaign” — this helps you keep things organized. You can go to Campaigns > Multi-channel at any time see more details!

  • After adding content, you’ll see the Channel Manager update with a picture of your new email, post, or text. You can easily switch between different channels with a click.

    Tip: Clicking Continue inside the email, social, or SMS editor will allow you to send or schedule content and view your calendar.

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