How often should I send emails?
At what point do I start annoying potential customers with my emails. In other words, what is the right cadence for sending emails. Are there any guidelines?
We advise clients to send an email generally about 1-3 times a month but at least once a month to stay on top of customers’ minds. Constant Contact has a great feature that allows you to resend to non-openers. With this feature, you can send the same email several days later to those who didn’t see it the first time or meant to open it at a later date and then forgot to go back. The advantage of this feature is that you can schedule the resend to non-openers at a different time of day and week. For example, if you send your initial email mid-week, in the morning, you can send the resend to non-openers later in the week in the late afternoon. We use this feature for some clients and find it helpful, especially if we have a client that is open 24/7. It allows us to send the email during the week and a resend on a weekend morning. Open rates always increase when we use this feature. You can find it when you schedule the email. Here is a screenshot of the feature. Reach out if you have any questions. I’m always happy to help!