# of Unfiled messages is not accurate

I organize all our campaigns into folders (because the search capability in CC is less than desirable) and I have noticed the number of campaigns in my "unfiled" folder is not accurate. As of right now I only have 9 campaigns when I click on "unfiled". However it shows a count of 27. Where are the other 18 emails it's referencing?? I have a screenshot but this form won't allow me to post it.

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3 replies

Best reply by William A

Hello @Marisa_M ,

This is a visual glitch, as selecting the Unfiled option ends up only showing those 9 campaigns. You don't have any other Unfiled campaigns in your account at the time of this response. While the devs investigate the root cause of this, you can ignore that number.

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# of Unfiled messages is not accurate

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