In our office we have 6 people using Constant Contacts and we all have noticed a significant drop in open emails % starting last week. Percentage drops from 18-21% down to 3 and 4%?
% openings
11 replies
Best reply by Kyle B
Hi all,
We are in the process of rolling this back until the three enhancements I posted are ready:
Proxy open drilldown report
Classic Open Rate available on the Email Details page
Updated Sankey chart that does not categories proxy opens as "non-openers"
Once those changes are live, we'll slowly go through the rollout process again. Your open rates may not update immediately -- they're on a recalc schedule that I've posted below:
--Kyle