Platform settings UX/UI

I guess there was a misunderstanding & a previous question was automatically archived. Just to clarify, I had not intended to have my trial account submitted for cancelation by my inquiry on the community platform (although I appreciate that I was added to the DNC list & unsubscribed from marketing emails). I was just wondering what the reasoning was for not having account deletion possible except by telephone contact (or, as was discovered, community moderator action). Perhaps the question was posted under the wrong category. Hope you can shed some light on that (& re-activate my trial, if applicable). Thanks, @William_A