im using adobe pdf and that is not working.
trying to upload an article to create an email. It keeps telling me it doesnt recognize the format.
1 reply
Best reply by William A
Hello @L96581 ,
Make sure the document you're trying to upload is one of the accepted formats, and isn't some specialty type, or doesn't need to be properly saved / converted within the program you used to build it. Additionally, make sure the document you're trying to upload is 5MB or smaller.
For more info, please see this article.
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