Constant Contact email states there 23 people have unsubscribed. The CC website states there are only 15 that have unsubscribed. This is over a 24 hr. period so not a new development.Â
Unsubscribe list not current
1 reply
Best reply by William A
Hello @ddginc1 ,
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If you're encountering an issue like this, it may indicate a discrepancy in how the contact unsubscribed, versus what their email program communicates to our systems - i.e. using an email program's mass-unsubscribe functions vs. using the one-click or footer link we provide.Â
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To confirm however, we recommend calling our general support so they can troubleshoot live, collect the pertinent info, and work with our higher level technical team to investigate further.
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