Allow text element to be hidden(display:none) in emails created using CC's template builder

Recently we have run into a problem with email spam filtering software opening emails and clicking on all the links. Our workaround solution is to put a link at the very top of the email that is not visible to a human. This is easy to do on custom html emails: <div style="display:none;"><a href="https://www.ctemag.com/forbots">.</a></div>

 

But the only thing I have been able to do so far for emails created with the template builder is to put a tiny period at the top of the email that is the smallest font size and is the same color as the background color so it is invisible to the human eye. Only problem with this is that it creates extra whitespace at the top of the emails and technically humans can click on it still. It would be really nice for our company if this could be implemented.

 

Thanks for listening!

Best reply by Chris S

Thank you for your detailed feedback and for sharing your workflow! Dealing with corporate firewalls and security bots artificially inflating your click rates has been a massive challenge across the entire email marketing industry.

We have some fantastic news. You no longer need to use tiny fonts, hidden links, or manual spreadsheet cross-referencing to find your real human engagement.

Since this thread was originally posted, Constant Contact has deployed Bot Click Filtering natively into our reporting system! Our platform automatically identifies rapid, non-human clicks generated by known corporate security scanners and firewalls. We automatically separate these automated clicks from your primary reporting metrics, ensuring your overall "Click Rate" reflects genuine, human engagement.

Why we restrict display:none in the drag-and-drop editor: While adding a Custom HTML block or allowing display:none CSS in the standard editor remains Acknowledged and under consideration for other design purposes, we actually strongly advise against using hidden text in modern email marketing.

Hiding text or links using display:none or making text the exact same color as the background is considered a deceptive practice by major inbox providers (like Gmail and Outlook). Because malicious spammers frequently use this tactic to hide malicious URLs or manipulate text-to-image ratios, using display:none can severely damage your sender reputation and cause your emails to be routed directly to the Spam folder.

Because our native Bot Click Filtering solves the core tracking issue without jeopardizing your deliverability, we highly recommend relying on your standard reporting dashboard!

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