03/11/2025

Automation - Ability to Schedule to Segments and Tags

I have two ideas.

1) Branch Automation Based on Segment Membership:

This should already work, but it doesn't (may be user error, but I've talked with support, and they said it's an actual issue). I have an automation that sends Email 1, and then a segment captures anyone who opened Email 1. The automation then splits into two branches: contacts in that segment, and contacts not in that segment. This seems like it's a function in Constant Contact, but it's not working. 

 

2) Trigger Automations Based on Segments:

This is pretty straight forward, but once a contact enters a segment, trigger an automation.

Both of these would be super helpful. 

Status
Acknowledged

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