End-of-year Campaign Management updates & what's coming early in 2026 🆕

11/13/2019

Contact pop-up in campaign reporting

After sending a campaign, I individually review bounced contacts to remove names that haven't engaged in our messages for months (as sometimes contacts labeled as "non-existent", "suspended" or "other" are actually opening and clicking on our campaigns). I used to right click on each contact to open in a new tab, then quickly review each tab for a few seconds to determine which contacts should be deleted. With this process, I could review 100 bounced contacts in a few minutes. The new format won't allow me to open a contact in a new tab, and reviewing each contact takes much longer (click each name to pop up box over the list, the 'Engagement' tab, wait 7 seconds for it to load, close out the window, move on to next name). Exporting the report doesn't provide engagement information, either. Could you add a way for me to open each contact in a separate browser tab, or for the option to view engagement info when downloading the report?

Status
Not Currently Planned
5 replies

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