My Library - Additional File Types Supported For Images

I often deal with image files in AVIF and WEBP formats. But Constant Contact's uploader doesn't accept them yet. Each time I want to include one of these images, I have to pause and convert it to JPG or PNG with another tool before uploading. These formats are now standard on modern websites and in design tools and stock image sources, so I encounter them all the time. The lack of support means I have to do extra steps which slows down almost every campaign I build.

How would this change help you or your business?

Adding built-in support for AVIF and WEBP would eliminate a common snag in my workflow. Right now I waste time converting files for emails and landing pages before design even begins, which slows down my business. Directly supporting these formats would let me upload images without changes, create campaigns faster, and keep everything in Constant Contact instead of using various conversion tools. AVIF and WEBP offer better compression than JPG and PNG and bring smaller file sizes and quicker-loading emails and a better experience for subscribers.

Best reply by William A

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

For future visitors:
If you're interested in having this functionality available, please remember to vote by clicking the ^ Upvote icon at the top of the thread, alongside mentioning the specific image file types you're needing.

Status

Acknowledged

1 reply