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Disallow usage of personal devices with MFA

0 Votes

The MFA features are great, but, for the account owner, some transparency into what form of MFA has been configured would be ideal.


For instance, if the person adds SMS or a Voice Call feature, I think some employers would like to know/verify that the phone number associated with the account is a work number. That is, that the phone number is not for a personal device.


Companies often enforce security policies on their own devices, so they may not want users adding personal devices. (Where security may not be as tight.)


Disabling certain forms of MFA would also be useful, for the same reason. If a user adds Okta authentication, that form of MFA is only as secure as the phone it was added to.


Further, if the account owner could configure MFA for the user, I think that would also be useful.


Complete picture… I add a work cell phone number for SMS and voice for a new user I onboard, and disable Okta and Google Authenticator. (Because they can be installed on any device, and I don't have any control over the security of that device.)



Status changed to: Acknowledged

Hi @AConstantContactUserThank you for the idea. I can certainly see how this would be useful for businesses or companies who need an additional level of account security. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.  

Thanks, Caitlin! Yes. Completely understood.


I think, even just exposing what forms of MFA have been configured in the User management screen, and, for SMS and phone authentication, what numbers were added, would be a huge step. Probably less dev work involved there, as it would just mean exposing specific data already associated with those users in that User management interface.


Also, thanks for the quick response. Very much appreciated.

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