Send email notification when a survey is completed

I am wondering if there is a way I can get alerted through my email that a client has completed the survey. This did not happen and I need to know this without the client telling me that she has finished and sent it in. Thank you!

Top Answer
Frankie_P
Moderator

Hi all. Thank you all so much for taking the time to explain to share your feedback on this feature request. We’ve compiled and discussed this feedback you’ve shared internally. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.


16 Comments
leslieb6498
Rookie
 
PatchM1
Rookie

Constant Contact really needs to step up their game when it comes to service businesses. Having immediate emails notifications sent to user when a customer signs up, requests for additional information, or fills out a survey is so crucial. It's too time consuming to log into constant contact directly to pull reports manually everyday/every hour to stay on top. Some of these responses will inevitably be missed and that's just lost opportunity and potential customers. 

MWard
Rookie

I would like to be able to send a confirmation email with an attachment to inviduals that fill out my survey. 

 

Doesn't seem possible with the current setup under the survey feature. 

 

I know when signing up for an event through your service, we get an instant confirmation email. That would be perfect if it was offered via the survey form.

CaseyG299
Constant Contact Partner

I am using your survey function as a lead magnet. When someone submits a survey, I don't know about it. My suggestion is to have the option to send a push notification to alert when someone has completed a survey. 

JessW81
Rookie

Hello,

 

Would love to see an option for the account owner and the survey participant to be emailed a copy of their survey.  We use this function as a "request"for a workshop or library item, so it would be nice to get an email notification.

 

Thank you. 

user633771
Rookie

I would also very much appreciate the ability to have the "option" to receive an email every time someone submits their survey responses. Thank you.

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