End-of-year Campaign Management updates & what's coming early in 2026 🆕

SMS - segment criteria, scheduling to segments, narrow-by-tag options

We signed up for SMS.

Was disappointed to learn that applying selection criteria to the SMS list is not yet functional (the option is there, but grayed-out.) This means that the only organic option is to send SMS messages to the entire SMS list.

 

There is a jump-through-the-hoop workaround. This requires tagging all your SMS records with an SMS tag. Then use that tag to build your segment. Then export the segment, and re-upload it as a List. You can then use that List for an SMS send. That's a lot of hoops to jump through for functionality that should already be there.

 

Please let us know when we can apply selection criteria to our SMS lists. Thanks!

Status
Acknowledged
1

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