Break a URL link

OCC
Rookie
0 Votes

Hi, I've sent out a group email including a URL that I ought not to have shared. Can CC break that link after the email has gone out? Thanks.

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @OCC ,

 

Was the link one developed internally? This would be something like a link to a landing page, suvery page, event registration, etc. If so, then yes we can. You'd need to call general support, answer security questions asked to confirm permissions, then our higher level technical team can work to break the URL.

 

If the link is from an external source (e.g. a cloud drive share URL, the URL for a social page, a video hosting site's URL, etc.) then no we wouldn't be able to break this link.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
OCC
Rookie
0 Votes

Hi William - thanks for your reply, I suspected as much.  The link was external so we will need to go to source to fix the problem.  Regards.

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (63%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST