Changes to Google and Yahoo’s email authentication requirements

[JerryJ27]

When adding the CNAME record, which should the value be -- 100._domainkey.dkim1.l1send.com or 100._domainkey.dkim1.ccsend.com? Some documentation at Constant Contact says it should l1send.com and other documentation says it should be ccsend.com. Which is correct?

[JerryJ27]

The screencaps were taken from a business account the KB team uses, that included "L1." With the recent updates to email authentication experience, they've gotten the screencaps changed to match with the current user experience, even if the functionality is ultimately the same.

The screencaps in articles are meant for visual reference. What account holders should be mainly concerned with for the copying is what's actually provided in their accounts, since this information can differ a bit based on their account and domain info. 

[TimH394]

Can't help much yet, but can you link the conflicting documentation articles so they can clarify or fix it, and we can see?

Typically with certain DNS records you can add more than one... I wouldn't act on that yet until someone from CC clarifies though...

[JerryJ27]

Tim--

thanks for your help!  To save everybody's time, I edited the CNAME record to:

100._domainkey.dkim1.ccsend.com

And

200._domainkey.dkim2.ccsend.com

But the Constant Contact documentation clearly says:

100._domainkey.dkim1.l1send.com

And

200._domainkey.dkim2.l1send.com

See the document below, which is also repeated in their self-help video.  It’s clearly l1send.com.

They might want to fix this, so others don’t get confused, as I did.

Thanks again!

--Jerry

[William_A]

Hello @JerryJ27 ,

Where are you seeing the "100._domainkey.dkim1.l1send.com" - in your account or elsewhere? The CNAME 1 Value listed in accounts is "100._domainkey.dkim1.ccsend.com" based on everything I'm seeing. 

[JerryJ27]

William--

Thanks for your help!  To save everybody's time, I edited the CNAME record to:

100._domainkey.dkim1.ccsend.com

And

200._domainkey.dkim2.ccsend.com

But the Constant Contact documentation clearly says:

100._domainkey.dkim1.l1send.com

And

200._domainkey.dkim2.l1send.com

See the document below, which is also repeated in your self-help video.  It’s clearly l1send.com.

You might want to fix this, so others don’t get confused, as I did.

Thanks again!

--Jerry

[William_A]

I submitted feedback for the specific self-authentication article to see if this imagery can be updated / clarified. 

[William_A]

The screencaps were taken from a business account the KB team uses, that included "L1." With the recent updates to email authentication experience, they've gotten the screencaps changed to match with the current user experience, even if the functionality is ultimately the same.

The screencaps in articles are meant for visual reference. What account holders should be mainly concerned with for the copying is what's actually provided in their accounts, since this information can differ a bit based on their account and domain info.