Hello @JessicaL5682 ,
When I check your account, I'm seeing all the "no-reply" type addresses as being unsubscribed. The vast majority of your total contacts are unsubscribed or otherwise not considered active contacts. Additionally, re-importing the contacts wouldn't resubscribe them.
If you're absolutely 100% sure contacts you've unsubscribed are being reimported as fully subscribed, I would advise calling our general support so you can securely provide example contacts and your contact import sheet, as well as get troubleshooting live. Otherwise, another option would be to reply to the automated @ mention email you receive from this response, with the contact sheet and some example contacts of these "no-reply" and encrypted addresses you're seeing as being active in your account.
Hello @JessicaL5682 ,
When I check your account, I'm seeing all the "no-reply" type addresses as being unsubscribed. The vast majority of your total contacts are unsubscribed or otherwise not considered active contacts. Additionally, re-importing the contacts wouldn't resubscribe them.
If you're absolutely 100% sure contacts you've unsubscribed are being reimported as fully subscribed, I would advise calling our general support so you can securely provide example contacts and your contact import sheet, as well as get troubleshooting live. Otherwise, another option would be to reply to the automated @ mention email you receive from this response, with the contact sheet and some example contacts of these "no-reply" and encrypted addresses you're seeing as being active in your account.
Not only are they still there, but even after full deletion of ALL my contacts they reappear.
Please call our general support so they can screenshare your Constant Contact browser tab, and see exactly how you're going about deleting the contacts, and troubleshoot live.
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