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Hello,
I am uploading a PDF file with 2 clickable hyperlink.
Once Uploaded the hyperlinks are no longer active and can't be clicked on the email.
Thank you
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Hello @user7677048 ,
Since PDFs can't be embedded into emails, you're technically inserting the first-page image that we generate when you upload the PDF. Since it's just an image, it can't have the multiple live links, it's just a pic of hyperlinked text.
I'd recommend either recreating the PDF using the actual email builder, or linking directly to the PDF in your email.
See also:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Hello @user7677048 ,
Since PDFs can't be embedded into emails, you're technically inserting the first-page image that we generate when you upload the PDF. Since it's just an image, it can't have the multiple live links, it's just a pic of hyperlinked text.
I'd recommend either recreating the PDF using the actual email builder, or linking directly to the PDF in your email.
See also:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
