Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

My linked document doesn't show up in document window

MichaelF6
Campaign Contributor
0 Votes

Help! Constant Contact is really misbehaving this weekend, My latest challenge is trying to upload a document linked to a text phrase. The uploaded document I have. uploaded doe not show up in the list of uploaded documents. I can't choose the document to link. I've done this fifty times over the years, but nothing is working.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MichaelF6 ,

 

I checked your Library and the editor of your latest email. I'm not seeing any document you've recently uploaded, just an image repeatedly uploaded. The image is available in your account for insertion, whether you want to drag it over from the side, or replace an existing image block with it.

 

multiple uploads of same image.png

 

in editor.png

 

If you're not seeing this image available at all, you may need to clear your browser's cache, then exit and log back in. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (73%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST